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Totango is a customer success platform that helps businesses monitor and optimize the customer journey. With features such as customer health scoring, automated workflows, and real-time analytics, Totango empowers sales and customer success teams to reduce churn, increase revenue, and deliver personalized customer experiences.

Features

  • Customer Health Scores
  • Automated Workflows
  • In-App Engagement
  • CRM Integrations (Salesforce, HubSpot, etc.)
  • Real-Time Analytics

Pricing

  • Custom Pricing: Based on company size and specific needs.

Pros

  • Powerful automation tools.
  • Comprehensive customer health insights.

Cons

  • Custom pricing may lack transparency.
  • Steep learning curve for new users.

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